Design Cancellation Policy
Web Design
Web designs that are cancelled are subject to a cancellation refund based on the current production status of your design. The refund procedures are as follows:
- 100% — PRIOR to start of design development.
- 75% — AFTER start design development, but PRIOR to customer approval.
- 50% —AFTER customer approval, but prior to design creation.
- NO REFUND — There will be no refunds of any kind AFTER a design has been created.
PRINT DESIGN
Print Designs that are cancelled are subject to a cancellation refund and appropriate fee based on the current production status of your design. The fees are as follows:
- $10.00 — PRIOR to a proof being sent.
- $25.00 — AFTER a proof being sent, but PRIOR to customer approval.
- NO REFUND — There will be no refunds of any kind AFTER a design has been approved. ALL PRINT DESIGN REFUNDS WILL BE IN THE FORM OF IN-HOUSE CREDIT!